FAQ
In most situations, the answer is yes. Everybody will get a purchase discount for orders that meet certain criteria. Please contact the XII service via email for inquiries regarding bulk orders.
2. When will my order ship?
Most orders are shipping in 1 to 2 business days.
3. How do I track my order?
You can view tracking information in the My Orders tab of your account. Tracking numbers are generated when an order is packed and may take 24-48 hours to show movement.
4. I only received part of my order.
Another package may already be on the way. Check your order receipt email to see if your order is coming in multiple shipments.
The missing item(s) may be on backorder. Check your email to see if you received a backorder notification.
5. Looking to place a large volume order?
Tell us what you're looking for, and we will happily provide you with a quote. We offer competitive prices and a super fast turnaround time. Email to our request for a quote usually within two business days. Yep, we're that fast!